The Emberglow - Couple Bands

Flat 25% OFF. Applicable to all items.

USE CODE: SHINE25

Order Processing Time - 1-2 Business Days

Shipping Time:

► USA - 5-7 Days - Free Shipping

► UK - 6-9 Days - Free Shipping

► CANADA - 7-10 Days - Free Shipping

► AUSTRALIA, GERMANY, NEW ZEALAND, ITALY, FRANCE, UAE, Rest of the countries - 7-12 Days - Free Shipping

Returns:

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase within 30 days of the order being delivered.

For further details, please refer to our Return Policy.

• How do adjustable sizes work?

To adjust the ring size, you gently and carefully push or pull the two ends of the open band apart or closer together. This can be done by hand, using your fingers or small pliers, if necessary, to ensure a comfortable fit. Be cautious not to over-bend the ring, as it may weaken or damage the material.

• Where do you ship to?

We currently ship to the United States, United Kingdom, Australia, Canada, Germany, Italy, France, New Zealand, and other countries. All orders ship within 1-3 business days after ordering.

• When exactly will I receive my order?

Here’s how it works: You place an order online, and then we process it. Your package will typically ship from our warehouse within 1-3 business days. From then on, it all depends on the destination country.

For the USA, the estimated delivery time is 5-7 Days; for the rest of the countries, it's 1-2 weeks. For more information about shipping times, check our shipping policy.

• How can I change or cancel my order?

Unfortunately, we are unable to change or cancel your order once it has been processed and/or shipped, which normally takes 24 hrs. If we get your cancellation request within 24 hrs of the purchase, we'll cancel it at no additional cost.

• How do I process a return?

To process a return within 30 days, simply email support@duostones.com, and one of our team members will help you process the request

Please note that original shipping fees are non-refundable, and return costs are the customer’s responsibility.

Returns cannot be made after 30 days.

All our rings are crafted to align with U.S. standard ring sizes.

Our rings are true to size, and we proudly offer an extensive range to accommodate everyone. Why? Because love comes in all sizes, and your ring should too. ✨

Not sure of your ring size? Take your best guess! If it’s not the perfect fit, no worries—we offer easy returns and hassle-free exchanges. 😉

Duostones provides lifetime warranty service for free.

We back our products up 100%, which is why each and every product we sell comes with a Lifetime Warranty. If you have any issues with one of our products, we will either repair or replace it for a new one. Our Lifetime Warranty covers fading, missing stones and other manufacturer defects.

If at any time you have questions about our warranty, please feel free to contact us at support@duostones.com with the subject: Warranty Inquiry.

We will be more than happy to reply to help.

Beautifully wrapped up inside a kraft box, ready for gift giving!

We accept all credit/debit cards, Paypal, Apple Pay, Diners Club etc.